Privacy Policy

At Kona Ocean Views, your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you interact with our website or services. We are committed to handling your data responsibly and transparently, whether you’re browsing our site, making a booking inquiry, or signing up for updates.

Information We Collect

We may collect the following information when you use our site:

• Personal Information: Your name, email address, and phone number, which you may submit through contact forms, booking inquiries, or newsletter signups.
• Booking Details: If you request a stay or book a rental, we may collect relevant trip details including check-in/check-out dates, number of guests, and preferences.
• Technical Data: Information such as IP address, browser type, device type, and interaction with our site (collected via cookies and similar technologies).

How We Use Your Information

We use the information you provide for the following purposes:

• To respond to your inquiries or requests
• To manage and confirm bookings
• To send updates, special offers, or newsletters (only if you opt in)
• To analyze website traffic and improve user experience

We will never use your data for purposes unrelated to your interaction with our business.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools (e.g., Google Analytics, Facebook Pixel) to understand how visitors use the site and to improve functionality.

• Cookies collect technical data like IP address, device type, and browsing behavior.
• You can disable cookies at any time through your browser settings, although this may affect your experience on our site.

Third-Party Services

We may use third-party tools and platforms to support our business operations, including:

• Google Analytics (site analytics)
• Mailchimp (email marketing)
• Airbnb or other booking engines (to display availability or redirect for bookings)

These services may collect data independently, and we recommend reviewing their individual privacy policies.

Data Sharing

We do not sell or rent your personal data.

We may share your information only with trusted service providers who assist with website hosting, email delivery, analytics, or customer support—strictly for the purpose of operating our business.

Data Retention

We retain your personal data only as long as necessary to:

• Respond to your inquiries
• Complete bookings and guest communication
• Fulfill legal or regulatory obligations

Data submitted through the website is stored securely and deleted when no longer needed.

Your Rights (GDPR/UK/EU Compliance)

If you are located in the EU, UK, or other applicable regions, you have the right to:

• Request access to your personal data
• Correct inaccurate data
• Request deletion of your information
• Object to processing or request data portability

To exercise any of these rights, please email us at konaoceanviews@gmail.com. We aim to respond to all requests within 30 days.